Workplace violence

Key points

1. 1Report threats, harassment, or intimidation to the foreman right away, even if it seems like a joke. We take every report seriously, and you will not get in trouble for speaking up.
2. 2If an argument starts to heat up, step back, keep your voice calm, and walk away. Do not push, shove, or answer threats with threats.
3. 3Watch for warning signs in people around you, like yelling, sudden anger, talk about hurting someone, or showing a weapon. Tell the foreman what you saw.
4. 4If someone on site does not belong there, do not confront them alone. Let the foreman or site supervisor handle it, and call 911 if you feel threatened.
5. 5Use the buddy system when working alone in a home, early mornings, late shifts, or in isolated areas. Let someone know where you are and when you expect to finish.
6. 6Keep tools, keys, and cash secured, and lock trucks and job boxes. It reduces the chance of theft turning into a confrontation.
7. 7Know the closest exit and the site address so you can get out and give 911 the right location fast.

Talk it over

• Has anyone ever felt unsafe with a customer, a passerby, or someone on one of our sites? What happened?
• Where on this site could someone walk in without being noticed, and what can we do about it?
• If two people started fighting right here, what would you do and who would you tell?

Also in the other language: Violencia en el trabajo

Official sources

• OSHA — Workplace violenceosha.gov

More toolbox talks

• Protecting the public around the job
• Fall protection basics
• Ladder safety